Receiving prompt answers to your queries is of upmost importance when running your business. All of our clients, no matter how big or small benefit from our premium support service.
With access to the Parcel Ship platform, you can instantly raise a support ticket that we guarantee to respond within 60 minutes on any working day. We deal with the couriers on your behalf (no more sitting in phone queues). If required, we can put in a call to your clients on your behalf to relay delivery information etc.
Premium support, only from Parcel Ship.